Help without a ticket maze
Start with the FAQ. Email is the current support path for setup and pilot questions.
Clinic owners and authorized administrators can manage people, invitations, provider seats, clinic workstations, licensing, and recovery. Patient care remains inside LocalChart at the clinic's own address.
Open clinic administrationHosting, remote access, retention, billing, licensing, and product-scope answers are maintained in one place.
Open the FAQInclude the screen, the action you took, what you expected, and the exact error using fake or redacted information. Current target response time is one to two business days.
support@localchart.appDo not attach patient names, birth dates, charts, recordings, screenshots containing patient data, passwords, license keys, or backup files. Use fake or fully redacted examples.
