LocalChart FAQ

LocalChart is a local-first clinical documentation and record workspace. It brings scheduling context, imported records, flowsheets, visit documentation, reports, and reviewed exports into a clinic-owned workflow.

No. LocalChart is documentation-first EMR-lite for cash practices and a clinic-owned documentation layer beside cloud EMRs. It does not submit claims, verify eligibility, connect to clearinghouses, process patient payments, or guarantee reimbursement.

The intended default is HTTPS on clinic-controlled hardware. Staff use the clinic-local HTTPS address on trusted devices, while approved superusers may use a separately configured private Tailscale HTTPS route for remote access. LocalChart should not be exposed through router port forwarding or a public patient-facing login.

No. LocalChart is designed to support privacy-conscious workflows, but software alone cannot guarantee compliance. Clinics remain responsible for policies, contracts, device security, state rules, payer requirements, professional obligations, and legal review.

LocalChart is being designed around cautious, state-aware retention guidance. Records reaching a clinic-defined review point move into disposition review rather than being automatically deleted. Restore, preserve, export, legal-hold, and dispose decisions remain visible clinic actions with warnings and audit history.

The intended policy affects future use, not ownership of prior records. New drafting, imports, or other new-use workflows may pause, while existing records remain readable and exportable. Final license terms will be provided before a clinic purchases.

Pilot pricing is private and discussed before enrollment. Neural Workflow LLC uses Wave for customer invoices and bookkeeping. Invoices must never include patient names, clinical details, or other PHI. LocalChart does not store card data.

For a small cash practice, LocalChart may cover the documentation and clinical-record layer. Clinics that rely on insurance claims, eligibility, payment processing, or a payer-connected system should keep those systems and use LocalChart as a clinic-owned documentation workspace beside them.

Support is currently this FAQ and email at neuralworkflowllc@gmail.com, with a target response window of one to two business days. Clinical, legal, billing, security-sensitive, and account-specific questions receive human review.

Describe the screen, action, and error using fake or redacted information. Do not email patient names, dates of birth, recordings, charts, screenshots containing PHI, passwords, license keys, or backup files.